1. The payment paid herein is NOT REFUNDABLE.
  2. We retain ownership & property right on goods delivered until their entire payment is settled.
  3. Seller’s obligation to supply item(s) ordered is subject to the availability of such item(s): the deposit in respect of the non-available item(s) shall be refunded to the purchaser. Neither party shall have any rights against each other.
  4. All non-DZR brass fillings/pipes, non-approved taps/mixers/fillings by PUB water department are for export only and not for use in Singapore.
  5. Free delivery for orders above $300.
  6. Delivery by our exclusive retailers.
  7. Delivery charge of $30 is applicable for orders below $100.
  8. Delivery mode: within 3-5 working days following confirmation of the orders.
  9. For local (Singapore) purchases only.
  10. All confirmed items are not returnable or exchangeable.
  11. Complaints of defective goods/items must be reported within the same day they were delivered. No complaints would be entertained after the date of delivery.
  12. Water Closet Warranty is on Pump Fittings only; Faucet (Tap, Mixers, Shower/Rainshower) Warranty is on Cartridge only.